Partner with the global leader in experience analytics
22+ Billion
Events Captured
1.2+ Billion
Sessions Recorded
1.25+ Million
Feedbacks Captured
5/5
G2Crowd Rating
Zero Impact
On App or Site performance
Unlock 100% of your digital opportunity
Empower Every Team
Maxim is a cross-functional product for your digital team; every team has some insights to learn and improve the customer experience.
Be Free of Tagging
Maxim Analytics captures 100% of every user session easily without the need to code or messy tags to create an accurate full view of your online customer experience, including retroactive analysis.
Gain Unique Behavioral Insights
Maxim Insights aggregates all site visitor data and surfaces the issues that impact loyalty, performance, and revenue the most so you can prioritize where to improve. Gain insights into the frequency, recency, and severity of every issue
Troubleshoot Fast and Innovate More
With Session Replay in Maxim, track issues that impact website conversions. Monitor visitors’ clicks, taps, scrolls, media actions, and more on your site captured as anonymous sessions. Prioritize website issues like page loading time, broken web elements, etc., and provide seamless customer experiences.
Driving 15% Revenue Increase Through Customer Experience Clarity
CarParts.com combined product analytics, voice of customer, and session replay to remove blind spots in their CX that hindered sales.
“ We’ve eliminated our data analytic blind spots to such a significant degree that the cost savings we achieved from addressing issues uncovered by Maxim allowed the system to rapidly pay for itself. ”
Simon Carpio, President of Product Management, CarParts.com
“ Amazing tool. The ability to quickly view session replays or heatmaps for specific journeys/landing pages is superior to any other product on the market. The insights section allows you to build custom reports and events quickly and efficiently ”
Craig M. SVP, eCommerce & Marketing
“ They have a fantastic team. It is effortless to implement, and we get great actionable insights. ”
Kartheek V. Chief Product Officer
“ Ease of use, it's a must-have in your web toolbox; getting actionable insights in almost real-time is fantastic; others we have tried in the past do not compare to Maxim. I would highly recommend them to any site owner. If you want to know how your visitors behave on your site, Maxim is for you. Support from the team is excellent as well ”
Roberto G. Digital Marketing Officer