FOR OPERATIONS & IT TEAMS

“Take your revenue to the next level. Measure and quantify the impact and proactively recover revenue from known and unknown endpoints.”

You’re getting specific feedback, errors, and frustration signals from your users across multiple digital properties. You see issues in the product having an impact on revenue Do you want a single version of the truth to help you make decisions around roadmaps, resource allocation, and goals?

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Replicate issues fast

Quickly help your team visualize the value of fixing a code bug. Breakthrough hard-to-find site issues in just a few clicks, by tracing and decoding any bug regardless of its depth or complexity with Maxim Session Replay.

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Report Errors and Estimate Effort Levels

Maxim's error reporting capabilities automatically identify problems and help correct them. Consistent, reliable scanning and repair processes help ensure greater application stability and consistent user experience.

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Optimize Code Performance

A continuous improvement process requires all code to be analyzed for performance issues. With Maxim Platform, IT and Operations Teams can do so easily.

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Driving 15% Revenue Increase Through Customer Experience Clarity

CarParts.com combined product analytics, voice of customer, and session replay to remove blind spots in their CX that hindered sales.

“ We’ve eliminated our data analytic blind spots to such a significant degree that the cost savings we achieved from addressing issues uncovered by Maxim allowed the system to rapidly pay for itself. ”

Simon Carpio, President of Product Management, CarParts.com

“ Amazing tool. The ability to quickly view session replays or heatmaps for specific journeys/landing pages is superior to any other product on the market. The insights section allows you to build custom reports and events quickly and efficiently ”

Craig M. SVP, eCommerce & Marketing

“ They have a fantastic team. It is effortless to implement, and we get great actionable insights. ”

Kartheek V. Chief Product Officer

“ Ease of use, it's a must-have in your web toolbox; getting actionable insights in almost real-time is fantastic; others we have tried in the past do not compare to Maxim. I would highly recommend them to any site owner. If you want to know how your visitors behave on your site, Maxim is for you. Support from the team is excellent as well ”

Roberto G. Digital Marketing Officer

Uncover hidden revenue within your customer experience

By identifying every friction point on your website and mobile app, we'll help you exceed your customers' expectations