FOR FINANCE TEAMS

“Focus on Recovering Revenue by analyzing user struggles and quantifying impact”

Our goal is to help businesses understand and quantify the impact of errors on their digital properties. We provide a framework to quantify the impact of errors by identifying how many users and for how long are exposed to errors.

In other words, answering questions like "How much is this costing me?" or "Is it damaging my brand's reputation?"

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Report Revenue

Every business wants to maximize profits. So it's understandable that you want to know how much revenue your website is generating, right?

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Understand satisfaction

Understanding user satisfaction is important when trying to improve your UX. Optimizing can have a direct effect on the numbers you see.

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Manage Risks and Minimize Chargebacks

Reducing fraud and chargebacks is crucial to the profitability of any business. Using Maxim's Session Replay and Voice of Customer, we can figure out the exact situation, analyze it and troubleshoot the problem.

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Driving 15% Revenue Increase Through Customer Experience Clarity

CarParts.com combined product analytics, voice of customer, and session replay to remove blind spots in their CX that hindered sales.

“ We’ve eliminated our data analytic blind spots to such a significant degree that the cost savings we achieved from addressing issues uncovered by Maxim allowed the system to rapidly pay for itself. ”

Simon Carpio, President of Product Management, CarParts.com

“ Amazing tool. The ability to quickly view session replays or heatmaps for specific journeys/landing pages is superior to any other product on the market. The insights section allows you to build custom reports and events quickly and efficiently ”

Craig M. SVP, eCommerce & Marketing

“ They have a fantastic team. It is effortless to implement, and we get great actionable insights. ”

Kartheek V. Chief Product Officer

“ Ease of use, it's a must-have in your web toolbox; getting actionable insights in almost real-time is fantastic; others we have tried in the past do not compare to Maxim. I would highly recommend them to any site owner. If you want to know how your visitors behave on your site, Maxim is for you. Support from the team is excellent as well ”

Roberto G. Digital Marketing Officer

Uncover hidden revenue within your customer experience

By identifying every friction point on your website and mobile app, we'll help you exceed your customers' expectations