Make features more usable
Design features that are easy to use, attractive, responsive, and built on existing functionality. These additions improve website performance, increase engagement and drive traffic through the website.
Deeply understand user behavior
Create a user experience that helps users accomplish tasks easily. How can you design UX content to get your visitors to take action and convert? Understand your prospects' goals, motivations, and triggers. Craft user journeys with our easy-to-follow framework.
Optimize CX
Optimize CX is a customer-centric approach that addresses all the interactions a company has with its customers over their lifecycle.
Driving 15% Revenue Increase Through Customer Experience Clarity
CarParts.com combined product analytics, voice of customer, and session replay to remove blind spots in their CX that hindered sales.
“ We’ve eliminated our data analytic blind spots to such a significant degree that the cost savings we achieved from addressing issues uncovered by Maxim allowed the system to rapidly pay for itself. ”
Simon Carpio, President of Product Management, CarParts.com
“ Amazing tool. The ability to quickly view session replays or heatmaps for specific journeys/landing pages is superior to any other product on the market. The insights section allows you to build custom reports and events quickly and efficiently ”
Craig M. SVP, eCommerce & Marketing
“ They have a fantastic team. It is effortless to implement, and we get great actionable insights. ”
Kartheek V. Chief Product Officer
“ Ease of use, it's a must-have in your web toolbox; getting actionable insights in almost real-time is fantastic; others we have tried in the past do not compare to Maxim. I would highly recommend them to any site owner. If you want to know how your visitors behave on your site, Maxim is for you. Support from the team is excellent as well ”
Roberto G. Digital Marketing Officer
Uncover hidden revenue within your customer experience
By identifying every friction point on your website and mobile app, we'll help you exceed your customers' expectations
